LHH is searching for Banking Services Associate for our client. This role will play key role in delivering exceptional customer experience while supporting essential branch operations.

Key Responsibilities

• Handle a wide range of customer transactions with precision and efficiency, including opening, maintaining, and closing accounts such as Certificates of Deposit, Money Market, Savings, and Retirement products.

• Participate in Community Reinvestment Act (CRA) initiatives by volunteering with approved organizations during business hours, helping the branch meet its monthly performance goals.

• Execute teller functions including check cashing, deposits, withdrawals, issuing monetary instruments, and managing stop payment requests.

• Foster positive customer relationships by providing a warm welcome, engaging in meaningful interactions, and representing the bank with professionalism.

• Support daily branch operations including opening and closing procedures, cash drawer reconciliation, and vault balancing.

• Manage incoming mail and ensure timely processing.

• Maintain accurate records through logs, reports, and control checks, while keeping your workspace tidy and organized.

• Respond to phone inquiries, resolve customer issues, and escalate complex concerns to the appropriate internal teams.

• Digitize documents and perform quality assurance checks to ensure accuracy and compliance.

• Uphold branch security protocols and always safeguard customer privacy.

Pay/Benefits:

• $22/hr - $24/hr dependent on experience.

• Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

• Hours: Monday - Friday 7:45am - 4:15pm (no weekends)

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.