Mortgage Customer Service Representative
Hourly Pay: $21–$25 DOE | Full-Time | Onsite in Tempe, AZ

Are you a dependable and personable professional looking to grow your career in the mortgage and financial services industry? LHH Recruitment Solutions is partnering with a well-established, boutique mortgage and home loan company in Tempe to find a Customer Service Representative who thrives in a professional office environment and enjoys helping people navigate important financial decisions.

What You’ll Do:

• Be the first point of contact for customers via phone and email
• Provide clear, accurate information about loan products and application statuses
• Assist clients with completing forms and gathering necessary documentation
• Collaborate with internal teams to ensure timely and effective resolutions
• Maintain organized and detailed records of customer interactions
• Support general administrative tasks as needed

What We’re Looking For:

• High school diploma or equivalent required
• Previous customer service experience; mortgage or financial services background is a plus
• Excellent communication and problem-solving skills
• Strong attention to detail and organizational abilities
• Comfortable working in a fast-paced, team-oriented office setting
• Proficiency with basic computer systems and data entry

Why You’ll Love This Role:

• Competitive hourly pay between $21–$25, depending on experience
• Opportunity to build a career in a stable and growing industry
• Supportive team environment with room for growth

If you're ready to take the next step in your career and make a real impact in customers' lives, apply today!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.