Healthcare Customer Service Specialist
Customer Service & Support/Customer Service
LHH
$24.00 - $24.00 per Hour
San diego, CaliforniaContract to hire
Customer Service
Customer Service & Support
Now Hiring- Healthcare Customer Service Specialist in San Diego
LHH is partnering with an established healthcare organization that is actively seeking a Healthcare Customer Service Specialist to join their San Diego team! In this vital role, you’ll be the first point of contact for patients and providers, handling high volumes of inbound calls, routing inquiries to the appropriate clinical staff, conducting follow-ups, and keeping records accurate and organized.
This is a Contract-To-Hire role with an hourly pay starting $24.00/hour. There is strong potential for a pay increase, excellent benefits and hybrid work flexibility upon permanent hire. If you're looking for a meaningful opportunity with long-term potential, please apply today.
Position Details
- Type: Contract-to-Hire
- Pay: $24.00/hour
- Location: Onsite in San Diego, CA (Mission Valley)
- Schedule: Monday–Friday, 8:00 AM – 5:00 PM (40 hours/week)
- Opportunity to work hybrid after contract period
Responsibilities:
- Answer a high volume of inbound calls with empathy and professionalism
- Provide accurate information and assistance to patients, members, and healthcare professionals
- Transfer calls to appropriate clinical or administrative staff when necessary
- Conduct outbound follow-up calls for reminders or updates
- Document all interactions and maintain accurate records in EPIC
- Ensure compliance with HIPAA and organizational privacy standards
- Collaborate with team members to meet service level goals and enhance patient experience
Qualifications:
- 1+ years of call center or customer service experience (healthcare a plus)
- Excellent communication skills- both verbal and written
- Detail-oriented with strong data accuracy
- Reliable and passionate about helping others and delivering top-tier service
Perks:
- Competitive pay with room to grow
- Opportunity for hybrid flexibility after contract period
- Path to permanent employment with great benefits
- Work with a mission-driven team in a respected healthcare setting
- Build valuable experience in a fast-paced, patient-focused environment
Apply Today! Interviews are happening now- don’t miss your chance to join a team that’s making a difference in healthcare every day.
Pay Details: $24.00 per hour
Search managed by: Alicia Fritzal
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Healthcare Customer Service Specialist
Customer Service & Support/Customer Service
LHH
$24.00 - $24.00 per Hour
San diego, CaliforniaContract to hire
Customer Service
Customer Service & Support
Now Hiring- Healthcare Customer Service Specialist in San Diego
LHH is partnering with an established healthcare organization that is actively seeking a Healthcare Customer Service Specialist to join their San Diego team! In this vital role, you’ll be the first point of contact for patients and providers, handling high volumes of inbound calls, routing inquiries to the appropriate clinical staff, conducting follow-ups, and keeping records accurate and organized.
This is a Contract-To-Hire role with an hourly pay starting $24.00/hour. There is strong potential for a pay increase, excellent benefits and hybrid work flexibility upon permanent hire. If you're looking for a meaningful opportunity with long-term potential, please apply today.
Position Details
- Type: Contract-to-Hire
- Pay: $24.00/hour
- Location: Onsite in San Diego, CA (Mission Valley)
- Schedule: Monday–Friday, 8:00 AM – 5:00 PM (40 hours/week)
- Opportunity to work hybrid after contract period
Responsibilities:
- Answer a high volume of inbound calls with empathy and professionalism
- Provide accurate information and assistance to patients, members, and healthcare professionals
- Transfer calls to appropriate clinical or administrative staff when necessary
- Conduct outbound follow-up calls for reminders or updates
- Document all interactions and maintain accurate records in EPIC
- Ensure compliance with HIPAA and organizational privacy standards
- Collaborate with team members to meet service level goals and enhance patient experience
Qualifications:
- 1+ years of call center or customer service experience (healthcare a plus)
- Excellent communication skills- both verbal and written
- Detail-oriented with strong data accuracy
- Reliable and passionate about helping others and delivering top-tier service
Perks:
- Competitive pay with room to grow
- Opportunity for hybrid flexibility after contract period
- Path to permanent employment with great benefits
- Work with a mission-driven team in a respected healthcare setting
- Build valuable experience in a fast-paced, patient-focused environment
Apply Today! Interviews are happening now- don’t miss your chance to join a team that’s making a difference in healthcare every day.
Pay Details: $24.00 per hour
Search managed by: Alicia Fritzal
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.