Summary:

The Accounts Receivable Specialist is responsible for ensuring the timely and accurate collection of payments from customers and clients. This role involves close collaboration with internal departments, clients, and vendors to reconcile accounts, resolve discrepancies, and maintain a positive cash flow.

Responsibilities:

• Manage a portfolio of accounts, ensuring timely communication and distribution of accurate invoices based on contractual agreements and services provided.

• Verify completeness and accuracy of billing information, including rates, terms, and other relevant details.

• Monitor and reconcile accounts to ensure all payments are accounted for and applied correctly.

• Provide excellent customer service by addressing concerns, resolving issues, and responding to billing inquiries from external vendors.

• Implement effective collection strategies to reduce overdue accounts and minimize bad debt.

• Resolve outstanding balances through appropriate measures and repayment strategies.

• Review and monitor reports on outstanding invoices nearing collection periods.

• Resolve unpaid customer accounts to optimize cash flow and reduce receivables balances.

• Collaborate with cross-functional teams to resolve payment disputes and negotiate payment plans when necessary.

• Prepare regular reports on accounts receivable status, aging analysis, and cash flow projections, with recommendations for escalation when needed.

• Conduct analysis to identify trends, potential issues, and opportunities for process improvement.

• Maintain accurate and organized records of customer transactions, communications, and payment history in the designated ERP system.

• Record and post customer payments in a timely manner.

• Ensure compliance with internal policies, accounting principles, and regulatory requirements.

• Identify opportunities for process improvement to enhance efficiency and accuracy.

• Perform other related duties as required and assigned.

Qualifications:

• Bachelor’s degree in business administration, finance, accounting, or a related field.

• Minimum of 3 years’ experience in collections, accounts receivable, or a related field.

• Proficiency in accounting software and MS Excel; experience with ERP systems preferred.

• Excellent communication skills, both written and verbal, for effective interaction with internal teams and external customers.

• Strong analytical and problem-solving skills.

• High attention to detail and accuracy in handling collections processes.

• Knowledge of industry-specific regulations and compliance standards.

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.