The Payment Poster will provide leadership, cross-training, and general guidance to the cash posting team, ensuring timely and accurate cash posting, adjustments, and reconciliations.

Responsibilities:

• Provide leadership and guidance to the cash posting team, ensuring efficient daily and monthly workflow.

• Assist the patient services department and cash posting team with questions and issues, ensuring timely resolution and follow-up.

• Perform daily cash reporting and update aged accounts receivable balances.

• Post cash and adjustments accurately in GE, identifying low payments and ensuring timely reconciliation to bank records.

• Analyze claim data and read/understand EOBs.

• Access and batch daily lock box contents, clearinghouse remits, and web-based EOBs.

• Compile receipt information into cash sheets and send daily and month-to-date cash total notifications to management.

• Notify the team and management of any trends related to partial payments, recoups, slow payments, or other payer-specific issues.

• Perform all contracted adjustments per matrix and other approved adjustments.

• Balance daily and monthly receipts and generate appropriate day close and month close reports.

• Conduct continued research and follow-up on "unapplied" monies.

• Audit, investigate, and resolve accounts with credit balances and other balance issues submitted by staff and management.

• Create reports using Excel and/or Access as required.

• Understand and visibly support the Destination Zero initiative.

Qualifications and Experience:

• High School diploma or GED equivalent required; Associate's or Bachelor's Degree preferred.

• A minimum 6 years of experience in billing, general office procedures, bookkeeping, and/or accounting.

• At least 3 years of insurance medical billing and EOB experience.

• Type 35 wpm, proficient with 10-key by touch, and general office equipment.

• Proficiency in MS Office (Excel, Word, Access, PowerPoint) and Outlook.

• Ability to read, write, and follow specific instructions in both written and verbal form.

This role is eligible for a $7,500 sign on bonus, and team quarterly bonuses

BENEFITS INCLUDE:

• Medical, Dental and Vision plans

• Life/AD&D Insurance Plans

• Disability Plans

• Flexible Spending Accounts

• Employee Assistance Programs

• Critical Illness

• Accident

• Legal Services

• Pet Insurance

• Home and Auto

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance