Call Center Customer Service Representative
Health & Life Sciences/Health Care - General
LHH
$19.00 - $20.00 per Hour
Phoenix, ArizonaContractor
Health Care - General
Health & Life Sciences
Location: Phoenix, AZ
Pay: $19-$20 per hour
Type: Contract
Job Description:
As a Call Center Customer Service Representative, you will be the first point of contact for our client's customers. You will handle inquiries, provide information, and resolve issues to ensure a positive customer experience. This position requires excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries.
- Provide accurate information about products and services.
- Resolve customer issues and escalate complex cases as needed.
- Maintain detailed and accurate records of customer interactions.
- Follow up with customers to ensure their issues are resolved.
- Collaborate with team members to improve customer service processes.
- Meet performance targets and contribute to team goals.
- Previous experience in a call center or customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using computer systems and software applications.
- High school diploma or equivalent; additional qualifications in customer service are a plus.
- Competitive pay range of $19-$20 per hour.
- Opportunity to gain valuable experience in customer service.
- Work in a supportive and dynamic environment.
- Contribute to a positive customer experience.
How to Apply:
Please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position. We look forward to reviewing your application!
Pay Details: $19.00 to $20.00 per hour
Search managed by: Gabrielle Hernandez
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Call Center Customer Service Representative
Health & Life Sciences/Health Care - General
LHH
$19.00 - $20.00 per Hour
Phoenix, ArizonaContractor
Health Care - General
Health & Life Sciences
Location: Phoenix, AZ
Pay: $19-$20 per hour
Type: Contract
Job Description:
As a Call Center Customer Service Representative, you will be the first point of contact for our client's customers. You will handle inquiries, provide information, and resolve issues to ensure a positive customer experience. This position requires excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries.
- Provide accurate information about products and services.
- Resolve customer issues and escalate complex cases as needed.
- Maintain detailed and accurate records of customer interactions.
- Follow up with customers to ensure their issues are resolved.
- Collaborate with team members to improve customer service processes.
- Meet performance targets and contribute to team goals.
- Previous experience in a call center or customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using computer systems and software applications.
- High school diploma or equivalent; additional qualifications in customer service are a plus.
- Competitive pay range of $19-$20 per hour.
- Opportunity to gain valuable experience in customer service.
- Work in a supportive and dynamic environment.
- Contribute to a positive customer experience.
How to Apply:
Please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position. We look forward to reviewing your application!
Pay Details: $19.00 to $20.00 per hour
Search managed by: Gabrielle Hernandez
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance