• Required: 3+ years of remote and in-person Desktop Support experience (supporting: monitors, peripherals, chargers, drives, cables, batteries, phones, software applications, computer hardware, Tablets etc.)
• Required: 3+ years of experience with Microsoft Office
• Required: 3+ years of experience with SharePoint
• Required: 3+ years of experience Teams
• Required: 1+ year of experience with iManage + other legal applications
• Required: Azure; hardware and AV troubleshooting experience.
• Required: Experience working at a law firm
• Required: Hybrid (remote and on-site) meeting and conference room setup and support experience
• Required: Experience running tests on Network Infrastructure (routers, switches etc.)
• Required: Experience with remote access tools.
• Very Nice To Have: Experience with Lenovo laptop and desktop computers
• Schedule: On-Call Rotation every 6-7 weeks for after hours support. May be required to participate in Saturday morning testing sessions (approx. twice per year).

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.