• Provide on?site resident support: greet residents, answer questions, and ensure a welcoming, safe environment throughout your shift.
• Monitor common areas and resident floors; observe, report, and help resolve safety or facilities issues promptly.
• Assist with basic day?to?day needs (e.g., meal distribution, hygiene supplies, room checks) and collaborate with case managers and operations staff.
• De?escalate situations using trauma?informed, professional communication; complete incident reports and shift logs with accurate documentation.
• Support resident intake/discharge processes and uphold program rules, confidentiality, and professional boundaries at all times.
• Drive residents to appointments or program?related activities when needed (company vehicle provided; valid driver’s license required).

• Valid driver’s license and ability to be added to the program’s driving list; clean driving record preferred.
• Experience in residential, shelter, or customer?service settings supporting vulnerable populations (homeless services, behavioral health, DV/SA survivors, etc.).
• Strong communication, empathy, and professionalism; comfortable with documentation and basic computer skills (email, word processing).
• Ability to stand/walk for extended periods and occasionally lift/carry up to 25–30 lbs.
• Reliability for swing shift coverage, including some weekends/holidays as needed.

• Crisis intervention or de?escalation training; familiarity with incident reporting.
• Experience in social services, supportive housing, or community health settings.

• Consistent swing shift schedule with weekly pay at $21/hour.
• Work with a mission?driven team serving the Long Beach community.
• Build skills in residential operations, crisis response, and trauma?informed care—valuable experience for careers in social services or healthcare.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.