Data Entry/Customer Service Representative

We are seeking a detail-oriented and customer-focused individual to join our client’s team as a Data Entry/Customer Service Representative. This role combines front-line customer interaction with back-end data management, ensuring smooth communication and accurate record-keeping across all platforms. This is a Contract to Hire opportunity located in Lombard, IL.

• Respond promptly to customer inquiries via phone, email, and chat

• Resolve customer complaints with empathy and efficiency

• Maintain a positive, professional demeanor in all interactions

• Document customer interactions and feedback for continuous improvement

• Accurately input, update, and maintain customer and transaction data

• Verify data for completeness and correctness

• Perform regular audits to ensure data integrity

• Generate reports and summaries as needed

• Collaborate with other departments to ensure seamless data flow

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)

• Proven experience in customer service and/or data entry

• Excellent typing skills and attention to detail

• Strong communication and interpersonal skills

• Proficiency in Microsoft Office Suite and CRM systems

• Ability to multitask and manage time effectively

• Familiarity with data privacy and security standards

Job Details:

• Contract to Hire

• 100% onsite

• Pay is $20-$23 an hour, depending on experience

If you are interested, please apply and submit your resume.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.