Customer Service Specialist – Direct Hire Opportunity

Location: Near North Royalton, OH

Type: Direct Hire

Pay: $24/hour

Are you a detail-oriented professional with a passion for delivering exceptional customer experiences? We’re hiring a Customer Service Specialist for a growing company near North Royalton, OH. This is a direct hire position offering competitive pay and the chance to join a collaborative, fast-paced team.

Why You’ll Love This Role

• Work in a supportive environment where your contributions matter.
• Enjoy a role that combines customer interaction, problem-solving, and data accuracy.
• Be part of a company that values growth and professional development.

What You’ll Do

• Respond to customer inquiries via phone, email, and chat with professionalism and empathy.
• Resolve issues promptly while maintaining high customer satisfaction standards.
• Utilize Microsoft Excel to track orders, update customer records, and generate detailed reports.
• Collaborate with internal teams to ensure timely and accurate service delivery.
• Maintain detailed documentation of customer interactions and resolutions.

What We’re Looking For

• Strong customer service experience in a fast-paced environment.
• Proficiency in Microsoft Excel (formulas, pivot tables, data entry, reporting).
• Excellent communication and problem-solving skills.
• Ability to multitask and prioritize effectively.
• Positive attitude and team-oriented mindset.

Perks & Benefits

• Competitive pay of $24/hour.
• Direct hire with long-term career potential.
• Supportive team culture and growth opportunities.

Ready to take your customer service career to the next level? Apply today with resume and join a team that values your expertise and dedication!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.