The Role: Finance & Operations Manager

This is a broad, varied role spanning finance, people, and operational management. You'll become a central part of the organisation's daily running, working closely with Pat and the wider team.

Key Responsibilities:

Finance

• Manage day-to-day finance operations
• Ownership of cashflow management, forecasting, and financial planning
• Prepare management accounts (finalised by external accountants)
• Oversee purchasing, invoicing, and payments (with support from a Finance Assistant)
• Work with external firm for year-end accounts

Operations & Business Management

• Support HR processes, staff issues, and general people management
• Oversee customer service, basic marketing oversight, and general office management
• Ensure smooth day-to-day operational running of the business
• Support continuous improvement of internal processes and systems

About You

We're looking for someone reliable, proactive, and ready to take ownership of both finance and wider operational responsibilities.

Essential Experience:

• Strong grounding in finance, including cashflow and forecasting
• Experience managing staff or leading a small team
• Operational or general management exposure
• Comfortable working across multiple business areas
• Not required to be a qualified accountant - experience matters more

Personal Qualities:

• Responsible, trustworthy, and commercially aware
• Comfortable in a small-business environment
• Happy to get involved in a wide variety of tasks
• Strong communicator with a collaborative mindset

Working at ISS Group

• 4-day working week (Mon-Thurs) - Fridays off


• Salary is not pro-rata'd
• Must be available via email on Fridays for urgent matters
• On-site role (due to nature of the business)


• Parking available
• Public transport links are limited
• 28 days holiday + bank holidays
• Annual bonus based on company performance


• Historically varies (e.g., £1,000 paid to all staff last year)
• Supportive, respectful, long-established working environment
• Clear future progression to Finance & Operations Director