OTC Supervisor (Billing)

We're looking for an energetic and proactive Supervisor to join our client's Global Financial Services (GFS) team. Based in the Manchester office (1-2 days in office per week), you'll support day‑to‑day operations, ensure billing accuracy, maintain strong process controls, and help drive continuous improvement. This role reports to the Project Finance Team Lead.

Key Responsibilities

• Support process transitions by partnering with local finance teams and documenting workflows.
• Oversee project finance activities, including system updates, billing, reconciliations, and resolving setup/invoicing issues.
• Identify and implement improvements, efficiencies, and automation opportunities.
• Collaborate with cross‑functional teams, addressing queries and building strong working relationships.
• Ensure compliance with SLAs, finance policies, statutory rules, and internal controls (including SOX).
• Promote a positive team culture and support the development of 1-4 direct reports.
• Carry out additional duties as needed.

What You Bring

• 5+ years' experience in Finance Operations - complex billing experience essential, Project Accounting, or Order‑to‑Cash (shared service experience ideal).
• Background in process improvement or automation initiatives.
• Strong teamwork, problem‑solving, and stakeholder engagement skills.
• Comfortable with finance systems; Oracle experience is a plus.
• Adaptable, curious, and eager to learn.
• Clear and confident communication skills.

Benefits

• 25 days annual leave
• Discretionary bonus eligibility
• Healthcare allowance
• Contributory pension