Messaging and Collaboration Engineer

Messaging and Collaboration Engineer

We are seeking a skilled Email and Collaboration Messaging Engineer to join a dynamic IT team within a leading global law firm. The successful candidate will play a key role in managing and supporting enterprise email systems, collaboration tools, and related technologies to ensure seamless communication across the organisation.

Key Responsibilities:

• Administer and maintain Microsoft Exchange (on-premises and online) and Office 365 environments.
• Manage Microsoft Teams, SharePoint Online, and other collaboration tools.
• Implement and support email security solutions (e.g., Proofpoint, Mimecast, Microsoft Defender for Office 365).
• Perform PowerShell scripting for automation and system management.
• Manage Active Directory and Azure AD for user authentication and permissions.
• Troubleshoot email delivery issues, system outages, and performance problems.
• Lead or support migration projects (e.g., Exchange to Office 365, hybrid cloud setups).
• Ensure compliance with legal and regulatory standards, including eDiscovery, data retention, and DLP policies.
• Develop documentation and provide training for end-users and IT staff.

Qualifications:

• Proven experience in email systems administration and collaboration tools management.
• Strong knowledge of Microsoft 365, Exchange, Teams, and related platforms.
• Experience with email security protocols and tools.
• Proficiency in PowerShell scripting.
• Familiarity with compliance frameworks (e.g., GDPR, HIPAA).
• Excellent troubleshooting, problem-solving, and communication skills.

Preferred Experience:

• Previous experience in legal, financial, or highly regulated industries.
• Experience with large-scale email migrations and hybrid environments.
• Knowledge of additional collaboration tools such as Slack, Zoom, or Cisco WebEx.